Warm Transfer a Call with Acrobits Cloud Softphone App

Step 1.
While on the phone with the customer select Attended Transfer, this will put the customer on hold.

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Step 2.
Dial the extension that you are trying to reach (May be the extension of the queue you are trying to transfer a lead to) and click Dial. You will then be connected to the extension you dialed.

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Step 3.

Click Transfer Call to then transfer the customer to the extension you dialed, this will disconnect you from the call.

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