Pie Chart

The Campaign Pie Chart displays the statistics for the campaign. The statistics are displayed in the form of 2 pie charts - Status and Disposition.

The Status pie chart is categorized based on the type (status) of the leads in the campaign. It divides the pie chart based on their status. The different types/status are listed in the table below:

Types	Description
Open	Leads in the campaign that have not been worked on or actioned
Closed	Leads that have been closed and will no longer be fed to the agents working on the campaign
On Hold	Leads that are been worked on
Due Public	Public leads that are due to be worked on
Future Public	Leads that are set to Public Callback
Due Private	Private leads that are due to be worked on
Future Private	Leads that are set to Private Callback

The Disposition pie chart displays the leads according to their dispositions. It divides the graph according to the last disposition set on the lead. The disposition type depends on the different dispositions that the user has created in his DaFeeder account.

To view the campaign chart, follow the steps given below:

1. Navigate to CONTROLS > CAMPAIGNS

The CAMPAIGNS page will be displayed.

2. Click () in the row of the campaign for which you wish to view the campaign Pie Chart.

The Campaign Pie Chart dialog will be displayed.

3. To view the exact number of leads in a type or disposition, hover over one of the slices of the pie chart.

Queue Chart

The Campaign Queue Chart displays the leads on queue for the campaign. The statistics are displayed in 3 sections - On Hold, Free and Public Callback.

To view the campaign Queue chart, follow the steps given below:

1. Navigate to CONTROLS > CAMPAIGNS

The CAMPAIGNS page will be displayed.

2. Click () in the row of the campaign for which you wish to view the campaign Queue Chart.

The Campaign Queue Chart dialog will be displayed.

Each "boxed lead" are clickable, and it will take you to the lead number specified in the box

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