MeloTel is the leading VoIP Solution for the Cloud. Easy to use and deploy, MeloTel runs on hosted world class servers and networks delivering advanced communications services at a very attractive cost of ownership.
MeloTel is more than just a Business VoIP Service Provider. We offer a wide range of amazing features and functionality impossible to find with any other carriers. We call it, MeloTel Cloud. It’s every feature and functionality you could dream of. Our architecture dramatically improves performance in any environment.
Polycom Phones Basic Features
Call Forwarding - When you are not at your desk, be sure not to miss important calls. The call forward feature allows you to forward calls anywhere.
Call Pickup - Call pick up is an interesting feature that gives you the possibility to pick up calls ringing at other extensions. A secretary can answer another employee's phone without leaving the desk.
Call Parking - Calls can be parked in a private lot and picked up later according to the parking lot's preferences. The call parking is very useful when you want to put multiple callers on hold and allow these callers to be picked up by someone else.
Call Transfer - Calls can be transferred between anywhere. When an important call arrives, the secretary can transfer it directly to the manager's mobile, and the caller will never know that he or she was transferred.
Record Conversations - Record important calls such as third party verification, customer support calls or abuse prevention. Call recording can be event driven (the employee presses a button) or unconditional (setup by management).
Voicemail - The voicemail feature answers calls after a certain amount of time and records the caller's message. Recorded messages can be sent by email as a .wav file, reviewed online or check your voicemail the old fashioned way by dialling in and entering your password.
Authorization to Reach Extension - Be sure that only important calls reach you! This feature ensures privacy by requesting the caller to provide a password of your choice in order to contact you.
Do Not Disturb - When don’t want to be disturbed. This feature can be enabled and disabled from with a dial code from your phone or login to sip.melotel.com and set the feature remotely.
Call Cascading - Make sure that you never miss a call. When enabled, the call tries as many other numbers or extensions if not answered within a specified amount of time.
Ring All - When you receive a call, so do all the other numbers of extensions you have set. Voicemail if picked up by the original number.