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The CAMPAIGNS page will be displayed.
2. Click () in the row of the campaign which you wish to edit.
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- Name: You can edit the name of the current campaign
- Call Script: Add or edit the scrip for Agents to use when calling lead from the current campaign
- Province: Select the Province for the current campaign
- Default Caller ID: Select from the drop down menu the default caller ID
- Enable Dynamic Caller IDs: When enabled, select the caller IDs you wish to assign to the campaign from the assignable list.
- Enable Email Marketing: When enabled, edit the following email section
The Email Marketing feature allows users to send a marketing email as a disposition from the Feed section to a lead. - Email Subject: Enter the desired email subject. Press the to add pre-fixed information
- From: Enter the desired email address to send from. Press the to add pre-fixed information
- Reply To: Enter the dered email address to reply to. Press the to add pre-fixed information
- BCC (comma separated): Enter the desired email address to BCC
- Email Body: Enter the email body for the marketing email.
Refer to the table below for field descriptions and example values:
Field | Description | Example |
Email Subject | Refers to the subject of the email which the intent of the email | 20% off if you sign up today! |
From | Refers to the email address from which you wish to send the marketing email | |
Reply To | Refers to the email address to which you wish to receive client replies | |
BCC (comma separated) | Refers to the email address to which you wish to send a blind carbon copy | |
Email body | Refers to the body / content of the email. You can upload or attach a document | Hi there, hope all is well |
- Users: Select the users from the Assignable Users list that you wish to assign to the current campaign
- Assigned Users Can Add Leads: When enabled, Users that are in the Assigned Users list can add leads to the current campaign
- Enable MeloText Features: Enables the features of MeloText plugin on this campaign
- Auto-Check Contact: Automatically checks whether the number of a viewed lead is subscribed
- Subscribe Contact: Allows users to subscribe a contact on a viewed lead
- Add Appointment: Allows users to add an appointment for a subscribed contact
- Group: Select the MeloText group for the current campaign (If applicable)
- Send Voice: Allows users to send voice messages to subscribed contacts
- Send Voice From Number: The number to send the message from
- Voice Draft Message: 1 credit is charged for each 160 character segment. If you have a message that is 300 characters, and you are sending to 10 people, 20 credits will be deducted (2 credits for each person). Messages containing non-GSM (unicode) characters will be charged 1 credit for each 70 character segment.
- Edit Voice Draff Message: Allows users to edit the draft message to be sent
- Text-to-Voice Language: The language of the voice message to be read aloud
- Pause (seconds): The pause time in seconds before playing the message.
- Repeat Message: The number of times to repeat message
- Send SMS: Allows users to send sms messages to subscribed contacts.
- Send SMS From Number: The number to send the message from
- SMS Draftp Message: 1 credit is charged for each 160 character segment. If you have a message that is 300 characters, and you are sending to 10 people, 20 credits will be deducted (2 credits for each person). Messages containing non-GSM (unicode) characters will be charged 1 credit for each 70 character segment
- Edit SMS Draft Message: Allows users to edit the draft message to be sent.
- IVR Forward Nuber: The forwarding IVR number.
- Schedule Broadcast At: The datetime of the broadcast.
- Add New Field: Select to add new field in the General Lead Information
- Name: Enter the name of the field
- Type: Select from the drop down menu the type of the field (if field types are available to choose from)
- Visible: Whether or not you the field should show in the General Lead Information
- Pre-Defined Fields: Used to drastically improve performance in queries where the most important fields are present. It also helps connecting automatic fetching services to phone numbers. If your fields names are self-evident, then DaFeeder will detect them automatically.
3. Edit the values of required fields. For more information on the fields, refer to Adding New Campaign section.
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