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when When the MeloText feature is enabled on the campaign (use the see wiki Editing Campaign), the Agent will be able to take advantage of the following features from our MeloText service.

Auto-Check Contact

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This feature will automatically check whether the number of a viewed lead is subscribed or not. See the examples below

• If the lead is NOT subscribed, you will see the Subscribe button.
  

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• If the lead IS already subscribed, you will see the Subscribed button.
  

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Add Appointment

This feature will allow the Agent to create an appointment from the subscribed lead, and add the appointment to the MeloText service. To add an appointment, follow the steps given below:

1. Click on Add Appointment
   

   

2. The Add Appointment window will be prompted
   

   

3. In the Appointment Date section, select the date to set the appointment
   

   

4. In the Status section, select the status of the appointment (Unconfirmed, Confirmed, Cancelled or Rescheduled)
   

   

5. Click on Submit to add the appointment in MeloText
   

   

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