Viewing System Dispositions Log

Owned by Napoleon Dumlao (Deactivated)
Last updated: Jun 21, 2021 by Steeve Martin
3 min read

You can view the log of disposition. To do so, navigate to LOGS > SYSTEM LOG.

You could also filter by privilege or by user, but for this scenario we will use None.

Dispositions in the Last hour

Select the (Dispositions) radio button, pick an Interval, by default (Last hour) is selected, then click on (Generate Log).

This will generate the disposition log for the last hour, and will be displayed in the Disposition Count Per Campaign and Disposition Per User, Day and Campaign section.

In the Disposition Per User, Day and Campaign section, if we click on the Count number, we can see the Date & Time, Lead ID, Name and Action of the disposition. The Lead ID is clickable and will pull up the lead in the DaFeeder.

Dispositions for Today

To view the disposition log for today, select the (Today) radio button then click on (Generate Log).

This will generate the disposition log for today, and will be displayed in the Disposition Count Per Campaign and Disposition Per User, Day and Campaign section.

Dispositions from Yesterday

To view the dispositions from yesterday, select the (Yesterday) radio button then click on (Generate Log).

This will generate the disposition log from yesterdays, and will be displayed in the Disposition Count Per Campaign and Disposition Per User, Day and Campaign section.

Dispositions from This week

To view the dispositions from this week, select the (This Week) radio button then click on (Generate Log).

This will generate the disposition log from this week, and will be displayed in the Disposition Count Per Campaign and Disposition Per User, Day and Campaign section.

Dispositions from This month

To view the disposition log for this month, select the (This Month) radio button then click on (Generate Log).

 

This will generate the disposition log from this month, and will be displayed in the Disposition Count Per Campaign and Disposition Per User, Day and Campaign section.

Dispositions from Custom time-frame

To view the dispositions for a customer time-frame, select the (Custom) radio button then click on (Generate Log). Below is an example of disposition logs from yesterday and today.

This will generate the disposition log from the custom time frame, and will be displayed in the Disposition Count Per Campaign and Disposition Per User, Day and Campaign section.