The My Log section under the Logs tab will give you a detailed view of all the leads you have worked on separated in Campaign Log and User Log
Campaign Log
- Day: date when the campaign was in use
- Campaign: Name of the campaign where the leads are coming from
- Calls Count: amount of calls made from that campaign
User Log
- Date: time and date stamps when the lead was dispositioned
- Lead ID: to identify a specific lead and its clickable to direct view it
- Disposition: what was the result of the lead, example "No Answer", "Interested", "Call Back", etc.
- Campaign: where the lead was fed from
- Next: when list its greater than 100 results
This log displays reporting only for the user currently logged in.
Using the example below, you can identify the date when you opened a campaign and how many calls you did from it, showing the time from the call, from who (your caller ID) and to who (client phone number).
Also, you can track individuals leads ID and see the time of the call, the disposition that was set and from what campaign.