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- If a lead is misbehaving, check the lead History. A lot of answers to questions can be found there. Please see Lead History documentation for more information.
- Always disposition the lead to move forward.
- DaFeeder respects the most recent disposition added to a lead.
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- Do not upload single campaigns with more than 10,000 leads. Uploading more than 10,000 leads at once could cause degraded DaFeeder service, or the web page to crash. Having 10,000+ leads in a campaign could cause difficulty when attempting to export reports in the future.
- Ensure there are no special characters in the raw CSV file, as this will cause problems in the campaign.
- Ensure all campaigns that are uploaded are in CSV file format.
- When uploading a new campaign, give it some time before starting to work on the campaign as the DaFeeder will need to complete several background tasks to fully set up the newly uploaded campaign.
Changing a
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User's
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Password/Rehiring a user
- When changing a users password ensure you select (Change) selectÂ
next to the password label field as shown in the screenshot below. - To reactivate a previously Fired user in Dafeeder, search for the user and do a password change to reinstate and make the user active again.
- For more information about password management please see customer help document Password Management
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