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A Lead history is a tabular form logging of every action that was performed on the individual lead. The table below provides a brief summary of the different columns present in a lead history.
Field | Details |
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User | Provides the name of the agent who performed the action. |
Action/Disposition | Log of all the actions and dispositions that occurred on the individual lead. |
Date | Timestamp at which the action/disposition was performed. |
On any lead you can view the lead history by selecting the Lead History tab above the lead information.
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