...
The following is an example of a Lead History.
| Info |
|---|
| Based on the lead history it can be seen which representatives have interacted with it in the past and when. |
For instance, in the above screenshot, the lead was called three times before being closed. The first call was dispositioned as callback, second one as No Answer and after the third time reaching out to the client, the latter confirmed he wasn't interested any further.
...