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In this section you can manage the different campaigns that have been uploaded to the DaFeeder. Following the addition of a campaign and after assigning agents to that campaign, you can return to it, modify and manage the campaign at a later time.

The management of campaigns is done under Campaigns List Campaigns. You will see a window similar to the one below with the different options to modify the campaign.

The table below summarizes the different columns in the view:

FieldDescription
IDUnique numeric identifier to easily distinguish between the different campaigns

Campaign Name

Short name to briefly describe purpose of the campaign
CallerIDBusiness Name Caller ID to use for that campaign
CreatorName of uploader of campaign
ActionsLists the various possible actions to modify the campaign. More is described below

Top Up

The Top Up option allows you to add more leads to an existing campaign. Selecting this option will prompt to upload a .csv file which will subsequently add further leads to the campaign.

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