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The ADD USER page will be displayed. 

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2.  In the ACTIVE USERS section, click the username of the manager for which you wish to assign agent(s).  In this case we will select MeloTel Support.
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The EDIT USER dialog will be displayed and by default will bring you to the Settings tab.

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3.  By clicking on the History tab, you will be able to see the history of that user as per below:

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