You can add / create a call disposition. Creating a call disposition is not associated with any action because call dispositioning will not action the lead itself, it will leave a note next to the phone number and will also create a note in the lead history describing what happened during the call with that particular number involved. To add call disposition, follow the steps given below:
1. Navigate to CAMPAIGNS > CALL DISPOSITIONS.
ADD CALL DISPOSITION page will be displayed.
2. Enter the name of the call disposition in the Call Disposition Name field.
3. Click Add Call Disposition.
The call disposition will be added and displayed in the CALL DISPOSITIONS section.
