In some cases, a note or sub-disposition is needed to provide a more detailed explanation from the primary disposition. For example, if a lead was dispositioned "Not Interested", DaFeeder will prompt you to select a sub-disposition / note list "Already a Customer". To add notes, follow the steps given below:
1. Navigate to CAMPAIGNS > DISPOSITIONS.
The DISPOSITIONS page will be displayed.
2. Click (
) in the row of the disposition for which you wish to add notes.
The EDIT DISPOSITION page will be displayed.
Note: Scroll down to the Notes section.
3. Click Add Note.
The Adding Note dialog will be displayed.
4. Enter the note in the text field.
5. Click ADD.
6. Click Edit Disposition.
The note will be added to the selected disposition.