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Introduction Here

The following is a step by step instruction on how to create and use call dispositions.

Step 1 - Create Call Dispositions

In DaFeeder, go to Campaigns Call Dispositions.

Step 2 - Add Call Disposition

On the subsequent window, create a Call Disposition Name by using an appropriate name to represent the disposition. For instance, No Answer - No Voicemail was used in the below screenshot.

Click on Add Call Disposition. After adding the Call Disposition. It will be viewable in the list of all you Call Dispositions as shown below.

Step 3 - Using Call Dispositions

When a lead is fed from the campaign and the lead has numerous phone numbers, there will now be an option to call disposition the lead according to the phone number first instead of dispositioning the lead directly.

After performing the call, you will now have the option for disposition the phone number. Clicking on Disposition will prompt the following window.

You can then choose which call disposition is appropriate related to the call from the selection.


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