Mar 4th, 2021 Release Notes

Release Information
Release Type: General Availability
Release Date: March 4th, 2021

Release Notes

Feature: Display Public Callback Disposition Count on Leads
A new field has been added to a lead that will show how many time a lead was dispositioned with the Public Callback disposition.

Feature: Display Total Call Count on Campaign Exports
Added “Call Count” column for disposition type exports.

Disposition type exports are:

• Event

• Appointment

• Today

• Yesterday

Feature: Ability to Add Leads on Campaigns with no Available Leads
Callers are now able to manually add leads in a campaign that has no available leads. An “Add Lead“ button will be displayed at the top of the page when you try feeding from a campaign with no available leads.

Bug Fix: Reworked Lead Searching
When a user (any privileges) search for a lead, the result will only return leads from campaigns assigned to them and leads that have a private callback in their calendar.

Bug Fix: Viewing Soft Deleted Campaigns
When viewing campaigns that had previously been soft deleted in the Controls page, a pop up notification would constantly appear reporting Error 403.

Bug Fix: External Links not Opening Properly on Feeding Page
If a lead was fed that contained a URL link, clicking on Visit would not open the proper web page if 'https' was not added to the URL.

Bug Fix: Caller not able to View Transferred Callbacks
If callbacks are transferred to a caller and he was not assigned to the campaign of the callback, the caller would not be able to view the lead with the callback.

Deprecation and Removal Notices

New Documentation