In this application, you will need to edit several records related to campaigns, acknowledgements, dispositions, call dispositions, state/province. In all of these cases, you will need to follow the same steps. The following example shows the editing of the record related to Acknowledgements. To edit an acknowledgement, follow the steps given below:
1. Navigate to CAMPAIGNS > ACKNOWLEDGEMENTS.
The ADD ACKNOWLEDGEMENT page will be displayed.
2. In the ACKNOWLEDGEMENTS section, click 
in the row of the acknowledgment that you wish to edit.
The EDIT ACKNOWLEDGEMENT page will be displayed.
3. Edit the values of the required fields.
4. Click Edit Acknowledgement.
A confirmation message will be displayed and the details of the acknowledgement will be updated.