Here are some tips to have Dafeeder performing at the ideal performance level.
General Best Practices
- Always use Firefox. Any other browser may cause degraded performance.
- Only have only one Dafeeder open at a time.
- Keep the amount of tabs open on your browser to a minimum. Having many tabs open could be slowing down your Dafeeder experience.
Lead Best Practices
- If a lead is misbehaving, check the lead History. A lot of answers to questions can be found there.
- Always disposition the lead to move forward.
- Dafeeder respects the most recent disposition added to a lead.
User Experience Best Practices
- If using Click2call in Dafeeder, always ensure only one extension is associated to one user.
- If using shared computer spaces, do not save the profiles in the browser. This will prevent someone else from mistakenly logging into someone else's Dafeeder profile.
- For page loading oddities, use CTRL + F5 at the same time to refresh and reload the browser page. Refreshing after making any changes in the Dafeeder is also a good idea.
Campaign Best Practices
- Do not upload single campaigns with more than 10,000 leads. Uploading more than 10,000 leads at once could cause degraded Dafeeder service, or the webpage to crash. Having 10,000+ leads in a campagin could cause difficulty when attempting to export reports in the future.
- Ensure there are no special characters in the raw CSV file, as this will cause problems in the campaigns.