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The Dashboard Profile provides information on items such as Your current plan, Primary Number, SMS Credits and Voice Credits.

Your Current Plan Is
The current plan is display if you are set to a Monthly plan or a Pay & Go plan. To change your plan or to add credit to your current plan, click on Upgrade Plan

The Upgrade Plan dialog will be displayed, and click on the desired plan

  1. Monthly Plans will provide 1 number + credit
    Select your desired monthly package, and click to Pay with Card or PayPal

    The Purchase Subscription dialog will be displayed

  2. Confirm the details from the subscription, and click Subscribe

    The MeloText Marketing dialog will be displayed

  3. Enter your information such as Email, Name, Street, City, ZIP Code and select your Country from the dropdown menu. Once completed, click Payment Info

  4. Enter your payment information such as Card Number, Expiration Date and CVC. Once completed, click Pay CA$

    The payment confirmation dialog will be displayed

  5. Pay & Go will provide a specific amount of credit to your account
    Select your desired credit package, and click to Pay with Card or PayPal

    The Purchase Credit dialog will be displayed

  6. Confirm the details from the purchase credit, and click Pay Now

    The MeloText Marketing dialog will be displayed

  7. Repeat process from Step 3 and Step 4

Primary Number
The Primary Number is the first number assigned to your account. This will be the number all outgoing and incoming messages will be sent from/to.

To add a secondary number, follow the steps given below.

  1. Click Get New Number.


    The Select Country for Phone # Search dialog will be displayed.

  2. The required country from the Country dropdown list will automatically be selected based on the country in which you registered your account with. For example, if you created an account in the United States, then you will only have access to get numbers from the United States.

  3. Select the type to search phone number from the Select Type drop down list.

  4. Click Search.
    The search parameters can vary depending on what country you are searching for. Some countries allow searching on area code and zip code. You may also see different options depending on system setup.

    Note: The 1st number (primary) is always free and included with your account. However, depending on system configuration, if you need additional(secondary) numbers, you may need to purchase a numbers subscription package first, which will give you access to purchase that many more numbers depending on the package you purchased. The popup window you will see in this case is below.


    The Choose a Phone Number dialog will be displayed.

  5. Click Get this Number link in the row of the phone number you want.
    The new phone number will now be added to your account and ready to use.

SMS Credits
The SMS Credits simply shows how many SMS credits the user has left in their account. In the example here, 136 SMS Credits are present.

Voice Credits
The Voice Credits simply shows how many voice credits the user has left in their account. In the example here, 100 voice credits are present.

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