Page Comparison

You can find settings by navigating to System >> Settings.

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Within the System setting, you will fin different tabs that perform specific task and we will explain each one below.

Core

The Core setting is necessary to connect the DaFeeder instance with your Organization telephone system. This setting are managed and updated by the support team

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SMTP

Here is where you enter your Simple Mail Transfer Protocol (SMTP) information.

• Host: enter your SMTP host service provider
• Port: The default and standard port number is 465
• Username: If applicable, enter the username to login your SMTP
• Pass: If applicable, enter the password to login your SMTP
• Encryption: We always want to use encryption, the default its option SSL

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Feeding

This setting can be updated by the Support team only.

The Lead Timeout will show you how long an agent can have a lead open until it timeout. When the lead timeout, it will promt the user to the Feed page

Dialing Number Threshold:

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Engine

Image RemovedThe SETTINGS section allows you to configure and manage settings of DaFeeder. It is important to note that changes made in System Settings page will affect the way DaFeeder behaves/functions.

Only users with privilege level 'Owner' in DaFeeder will be able to configure and manage the System Settings.