A representative can create a Private callback using DaFeeder, using MeloText an appointment reminder can be sent to the Lead to remind them in advance of the meeting.
Using DaFeeders email capabilities QR codes can be sent through MeloText to provide secure credentials without risking the security or integrity of the confidential information being shared.
A representative can use MeloText to initiate a call to the appointments in the their Calendar for the day reminding them of their appointment and at what timetime and any items needed for the meeting.
Using MeloText a customer service survey using the polling capabilities can be deployed sent tot he DaFeeder lead for managers to understand how their calling representatives are being perceived by their leads and provide feedback. gain valuable feedback.
Notify clients of case manager changes (From Opener >Closer rep).
Send promotions to clients e.g hot deals, liquidation sales, and discounts
Send tracking information using the QR Code to quickly track a specific tracking number on the couriers website
Johns Ideas
Appointment Settings
Setting appointments can be done in a number of scenarios. The idea is to use MeloText to schedule automated telephone calls between two numbers. The Contact and the Presenter.
This can be used in certain situations where an Agent is making opening sales calls to see if Contact is interested in setting an appointment with the Presenter. This is a common practice for appointment setters who have an Opener and Closer scenario.
Agent schedules a telephone consultation appointment between the Contact and Presenter at 3pm for Friday.
Friday at 3pm. Contact receives a phone call. “Hi, I am calling for Contact Name regarding your scheduled telephone consultation with Presenter Name. If this is Contact Name. Please press 1 to be connected to Presenter now.
Contact presses 1.
MeloText calls Presenter (who is expecting the call) and when answered, the two callers are immediately connected.
Schedule Polls
Invite client to receive a short SMS question and answer.
Signup Contacts for Birthday reminders.
Invite clients to participate in contests
Complete Q&A
Subscribe Contact to your Campaign.
Let’s assume you have some sort of promotional list where you will send promo codes to prospects. You can use Subscribe Contact as a method for adding the clients phone number to your marketing list.
With MeloText you can create QR codes that when scanned by a users device, they can be prompted to do many things. Visit a Link, Find a location in maps, start an email, display some text, initiate a call to a specifici number, send an sms, connect and add a wifi