When a DaFeeder user requires a password reset for any reasons (e.g. forgot password, lost password, wants You may want to change your password because you may have forgotten your password or lost your password or want to change to a new one , etc), he/she is able to do so in the DaFeeder itself.for security reasons. You can reset your DaFeeder account password. There are three ways to reset and change the password without having to contact MeloTel Support (one requires having an Owner user in the DaFeeder).
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a password:
Resetting Password at Login
This first method of resetting your password is meant for agents and representatives who have forgotten their current onepassword. When the agents are unable to log into the DaFeeder and can't cannot remember their existing password, they will be able to reset the password to a new one by following the steps below:
Step 1 - Click on "Forgot your password?" on the DaFeeder login page (1. Navigate to the URL https://subdomain_namedemo.dafeeder.com)
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ADD STEPS HERE FOR THE NEXT PROCEDURESSSS - BUG REPORTED
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The DaFeeder login page will be displayed.
2. Click Forgot your password?.
The Resetting your password dialog will be displayed.
3. Enter your DaFeeder username and email address in the respective fields and click Send Email.
4.
Updating Password from User Profile
The second method to modify an existing password is through the DaFeeder after having logged in. The reset is done by following the steps as shown below:
Step 1 - Head to the profile management tab from the dashboard by clicking on the User icon as shown below.
Step 2 - In the subsequent window, the agent is able to manually change his password by confirming his old password and entering the new desired password as shown below
Step 3 - To confirm the reset of the password, click on the Change Password button.
Step 4 - A confirmation message will then be displayed stating the successful change of the password.
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For step-by-step procedure, refer to Changing Password.
Get Owner Role User to Reset Password
The third and last method of changing a user's password is to get another user having the role of Owner perform the change for the agent requesting for the password change.
Step 1 - Get to the Users page by hovering over SYSTEM and then click on USERS
Step 2 - In the ACTIVE USERS sidebar, click on the user requesting for a password change. In this example, we will be using the user Caller One.
Step 3 - Input the new desired password of the user and when done, click on 
to complete the set up.
with Owner role to change the password for an Agent role user.
To change the password of another user, follow the steps given below:
1. Navigate to SYSTEM > USERS.
The USER MANAGEMENT page will be displayed.
2. In the ACTIVE USERS section, click the username for which you wish to change the password.
The EDIT USER dialog will be displayed.
3. Enter the new password in the Password field and click Change.
Note: If you click EDIT USER instead of clicking Change, the new password will not be saved.
A confirmation message will be displayed and the password of the selected user account will be changed.