Here are some tips to have DaFeeder performing at the ideal and optimum performance level.
General Best Practices
- Always use Firefox browser for the best performance. Any other browser may cause degraded performance.
- Only have one DaFeeder tab open at a time.
- Keep the amount number of tabs open on your browser to a minimum. Having many tabs open could be slowing slow down your DaFeeder experience.
Lead Best Practices
- If a lead is misbehaving, check the lead History. A lot of answers to questions can be found there. Please see Lead History documentation for more information.
- Always disposition the lead to move forward.
- DaFeeder respects the most recent disposition added to a lead.
User Experience Best Practices
- If using Click2call in DaFeeder, always ensure only one extension is associated to one user.
- If using shared computer spaces, do not save the profiles in the browser. This will prevent someone else from mistakenly logging into someone else's Dafeeder profile.
- For page loading oddities, use CTRL + F5 at the same time to refresh and reload the browser page. Refreshing after making any changes in the Dafeeder DaFeeder is also a good idea.
Campaign Best Practices
- Do not upload single campaigns with more than 10,000 leads. Uploading more than 10,000 leads at once could cause degraded DaFeeder service, or the web page to crash. Having 10,000+ leads in a campaign could cause difficulty when attempting to export reports in the future.
- Ensure there are no special characters in the raw CSV file, as this will cause problems in the campaign.
- Ensure all campaigns that are uploaded are in CSV file format.
When uploading a new campaign, give it some time before starting to work on the campaign as
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DaFeeder will need to complete several background tasks to fully set up the newly uploaded campaign.
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Changing a User's Password/Rehiring a user
- When changing a users password ensure you click
next to the password label field as shown in the screenshot below. - To reactivate a previously Fired user in Dafeeder, search for the user and do a password change to reinstate and make the user active again.
| Info |
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| If the EDIT USER button is selected instead of the button, the new password will not be saved. |
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The time for the background task to complete will depend on the size of the uploaded campaign.
General How To's
Child pages (Children Display)