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In Contacts module, manage your professional list of subscribers. For every new subscriber that joins a list by texting in a keyword that is setup in the system, they get added to the contact/subscriber list. Contacts can also be added by subscribing themselves via web sign-up widget that may be placed on another website, and through a digital loyalty kiosk setup in stores. You can view the source of all sign-ups through the contacts module, whether they signed up through SMS keyword, web widget, kiosk, or if they were manually added.

The contacts module also includes a comprehensive search feature so you can search for your contacts based on different criteria. Search on name, number, group and source of sign-up. Send these contacts a SMS individually from here or as part of a group from the bulk SMS module.

You also have the ability to manually add and import contacts into the system via a .CSV file upload. If you already have a list on permission-based contacts maintained somewhere and would like to upload these contacts in 1 fell swoop without adding them 1 by 1, you can do that with our bulk import feature.
To manage contacts, follow the steps given below.

  1. Navigate to Contacts >Manage >Manage Contacts.
    The Contacts page will be displayed.

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For more information, refer to the following sections.