Campaigns are critical for the success of businesses. The Campaigns section helps you to add new campaigns, add more leads, recycle dispositions and view reports. You can create custom campaigns based on the industry type or location to make sure that they contain leads you think would be best for your agents to contact. You can also assign specific campaigns based on time of day. Your phone agents will be able to select campaigns that are specifically assigned to them.
Once a campaign is selected, your agents can review the information about each of their leads in a very clear and concise manner. They can also update the lead information after each of their calls. This process works wonders in boosting sales because, with every call, more information about a lead can be obtained. It also helps other phone agents who may end up calling the same lead in the future. This way you can build a rapport and provide better customer service.