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The management of campaigns is done under Campaigns → List Campaigns.
You will see a window similar to the one below with the different options to modify the campaign.
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Field | Description |
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ID | Unique numeric identifier to easily distinguish between the different campaigns |
Campaign Name | Short name to briefly describe purpose of the campaign |
CallerID | Business Name Caller ID to use for that campaign |
Creator | Name of uploader up loader of campaign |
Actions | Lists the various possible actions to modify the campaign. More details below |
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Using the DOWNLOAD TEMPLATE button will create a .csv file that will have the different fields set in the original .csv file. The .csv file will have empty rows and using the empty template will be an easy way to populate it to avoid errors.
The step process to use the DOWNLOAD TEMPLATE button is listed below:
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Campaigns can be modified and edited in this section of the DaFeeder. However, modifying the .csv file imported can no longer be changed. It can only be topped up (see Top Up section).
In this window, several options of the campaign can be modified including the calling script, the Caller ID Display and the Phone Number. Moreover, an Email Marketing mail can also be created and added to the campaign which will be sent whenever the Email Marketing disposition is used the the representatives working on the campaign.
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