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  • Caller: it's set by default. Limited settings privilege. Able to make calls and can only see their own calendar
  • Manager: able to manage campaign settings (add and list campaign, and manage Provinces recording). Can see other Caller Agents calendar
  • Owner: full control in the DaFeeder. Able to manage all campaign and system setting

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Privilege

Caller

Manager

Owner

Add Campaign

(error)

(tick)(tick)
List Campaign(error)(tick)(tick)
Acknowledgements(error)(error)(tick)
Dispositions(error)(error)(tick)
Call Dispositions(error)(error)(tick)
Province(error)(tick)(tick)
My Log(tick)(tick)(tick)
System Log(error)(tick)(tick)
Users(error)(error)(tick)
Plugins(error)(error)(tick)
Settings(error)(error)(tick)
Authorizations(error)(error)(tick)
Feed(tick)(tick)(tick)


Language Barrier Queue: Default it's NO, but if the User can speak in another language select YES. For more information about Language Barrier Queue click here

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