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Privilege: Choose the level of access the user should be assigned from the drop down menu
- Caller: it's set by default. Limited settings privilege. Able to make calls and can only see their own calendar
- Manager: able to manage campaign settings (add and list campaign, and manage Provinces recording). Can see other Caller Agents calendar
- Owner: full control in the DaFeeder. Able to manage all campaign and system setting
Privilege | Caller | Manager | Owner |
|---|---|---|---|
| Add Campaign |
|  | |
| List Campaign |  | | |
| Acknowledgements | | | |
| Dispositions | | | |
| Call Dispositions | | | |
| Province | | | |
| My Log | | | |
| System Log | | | |
| Users | | | |
| Plugins | | | |
| Settings | | | |
| Authorizations | | | |
| Feed | | | |
Language Barrier Queue: Default it's NO, but if the User can speak in another language select YES. For more information about Language Barrier Queue click here
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