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Below Add User is Extension Registration, and this includes the Extension number and an optional extension password.
When you have all the required information is filled in, click on Add User to save.
User Search
In User Search you can access quick search for a user by typing in their name or extension and any active profiles containing the searched criteria will be displayed. If searching for a fired user Fired User field will need to be expanded to display results.
Active Users
Under the Active Users this will displays display all the active profiles in DaFeeder. This section will not display any inactive user profiles.
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This section displays all inactive profiles or fired users in DaFeeder. When a user is fired, he/she they will not be able to login into the DaFeeder and his/her callback their private callbacks will go back into the campaign as public callback.
To reinstated a fired user, you only need to select their profile and change the fired user's password and , this will activate the account again.
NOTE: a Fired User
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Billing is based on Active user accounts. Fired Users will not be billed. |
Edit User
By clicking selecting a specific user, the Edit User window will pop popup and in here you can edit, fire, assign or view an the user can be edited, fired, assigned agents or assign new agents and view user management history.
To change the password for the user, you must type the desire password and then click the (Change) located next to Password
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