A plugin (or plug-in, add-in, addin, add-on, or addon) is a software component that adds a specific feature to an existing program. This guide will walk you thru the steps to managing the different Plugins inside the DaFeeder. You can find plugins by navigating to SYSTEM >> PLUGINS.
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Simply or according to your needs and finish by
Call Dispositions
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For more information regarding a specific plugin, please click on the following links
- Call Dispositions
- Formatting & Passwords Fields Plugin
- Customized date format: this sets a specialized date format through the DaFeeder. So all exports and displays of dates are updated.
- Hot Desking
This feature its useful for an Agent when he/she changes workstation or office, but still be able to make call on their extension.
When enabled, every time you log in to DaFeeder it will prompt you to set your extension like the image below
Once Activated, navigate though System >> Settings and fill out the following information to connect the DaFeeder with the Melochenator
- Melochenator URL: enter the web address from the specific Melochenator instance from your organization
- API Key: enter the API Key for the Melochenator instance. This can be provided by the MeloTel Support Team
- No Edit For Callers
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