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Recycling dispositions is an easy and manual way of resetting previously dispositioned leads back to a status of Open. This will put the leads back in the campaign and the clients from the leads will be called again by the agents working in the campaign.

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An example of how the lead history of a recycled lead will look as followsis shown below:

The below screenshot is an example of a lead from a campaign that had the disposition of Not Interested recycled. As shown below, the disposition of "Not Interested" is removed completely from the Lead history and is no longer visible. Instead, a Recycled action will now be displayed in the lead history with the timestamp at which the recycling was initiated. Image RemovedThe disposition of Not Interested will still be visible in the lead history, but the lead status will switch back from Closed to Open and will be fed from the campaign again.

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Reports

In this section, you are able to view various reports describing the status, progress, dispositions and several information about the different leads.

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To delete a campaign, select the Delete Button.

You will then receive a confirmation window and selecting YES will permanently remove the campaign from the DaFeeder.

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