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The Core setting is necessary to connect the DaFeeder instance with your Organization telephone system. This setting are managed and updated by the support team
- Extension Prefix: This 4 digit number is associated with your Organization telephone system. DaFeeder will use the extension prefix along with the User extension to connect the call to the Agent device (e.g. Agent A > 0000*300, Agent B > 0000*301, Agent C > 0000*302, etc)
- App Key: is a code passed in to identify the user to the API. This is used for security reasons
- App Secret: This is used to encode and decode the App Key. Is another layer of security for the API
- Prioritize Open Leads before public Callbacks: This is to enable or disable the user to receive untouched or uncalled leads before any other leads that have been dispositioned as public callback, such as leads with disposition voicemail, no answer, etc.
SMTP
Here is where you enter your Simple Mail Transfer Protocol (SMTP) information. This setting is to connect DaFeeder with your email hosting provider
- Host: enter your SMTP host service provider
- Port: The default and standard port number is 465
- Username: If applicable, enter the username to login your SMTP
- Pass: If applicable, enter the password to login your SMTP
- Encryption: We always want to use encryption, the default its option SSL
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