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- Email support
- Phone support
- Chat support
Any other method of communication will be redirected to request support through one of the three correct channels. It is important to select the best method of communication for you and your situation.
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Telephone support is available during operating hours at 1-888-MELOTEL (635-6835), 416-479-0993, or dialing 611 from any of our MeloTel issued telephones. All calls will be answered by a live person usually within eight seconds of calling.
All calls after hours will be directed to a voicemail where you can leave a message providing as much details of the issue you are experiencing. These messages will be listened to and will only receive a response if the matter requires urgent attention. If you are reporting an issue that is effecting our services as a whole, please monitor www.status.melotel.com for updates.
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If you need to contact a representative from MeloTel during operating hours please go to www.melotel.com
With out scrolling, when the page is loaded you will see on the bottom right hand corner
When you click on this you will be prompted to enter some basic information about yourself.
After you enter your information, select Start Chat 
You will then be able to discuss with a live agent during business hours.
Any chats that are opened outside of business hours, a representative will contact you when business hours resume.
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